Your Privacy Matters
at ph1365

ph1365 ("ph1365", "we", "us", "our") operates the online gaming platform accessible at ph1365.net and all associated digital services. We are committed to protecting the privacy and personal data of all individuals who interact with our platform, including registered players, prospective registrants, and visitors to our website.

This Privacy Policy ("Policy") describes how ph1365 collects, uses, stores, discloses, and protects personal data in connection with the operation of our online casino, sports betting, bingo, sabong, and related gaming services. It has been prepared in accordance with Republic Act No. 10173, the Data Privacy Act of 2012 of the Philippines ("DPA"), and its Implementing Rules and Regulations ("IRR").

By registering for a ph1365 account, logging in to the platform, or otherwise using our services, you acknowledge that you have read, understood, and agreed to the collection and use of your personal data as described in this Policy. If you do not agree, please do not use the ph1365 platform.

For the purposes of the Philippine Data Privacy Act of 2012, ph1365 is the Personal Information Controller ("PIC") in respect of all personal data collected from players and website visitors through the ph1365 platform.

As a Personal Information Controller, ph1365 determines the purposes for which personal data is processed and the means by which such processing is carried out. ph1365 has appointed a Data Protection Officer ("DPO") who is responsible for ensuring compliance with this Policy and applicable data privacy laws. Contact details for the ph1365 DPO are provided in Section 14 of this Policy.

ph1365 collects the following categories of personal data, depending on the nature of your interaction with our platform:

3.1 Identity Data. This includes your full legal name, date of birth, nationality, government-issued identification number and type (e.g., PhilSys National ID, Passport, UMID, Driver's Licence, SSS/GSIS ID), and photographs or scanned copies of identification documents submitted during Know Your Customer (KYC) verification.

3.2 Contact Data. This includes your registered Philippine mobile number, email address, and province or city of residence as provided during registration or subsequently updated on your account.

3.3 Financial Data. This includes your registered GCash or Maya account reference, bank account name and account number, records of all deposit and withdrawal transactions (including amounts, timestamps, and payment method references), and any source of funds declaration submitted in compliance with anti-money laundering requirements.

3.4 Gaming and Activity Data. This includes your game play history, betting records, wagering patterns, bonus activity, responsible gaming settings (such as deposit limits and self-exclusion status), and account balance history.

3.5 Technical Data. This includes your IP address, device identifier, browser type and version, operating system, referring URL, session duration, page interaction data, and login timestamps, collected automatically when you access the ph1365 platform.

3.6 Communications Data. This includes records of your communications with the ph1365 customer support team, including live chat transcripts, support ticket records, and any information you voluntarily provide in the course of those communications.

ph1365 collects personal data through the following means:

• Directly from you when you complete the registration form, submit KYC documents, make a deposit or withdrawal, update your account profile, use the live chat support function, or otherwise contact ph1365;
• Automatically through cookies, web beacons, server logs, and similar technologies when you access and navigate the ph1365 website or use our gaming services;
• From third parties, including our KYC verification service providers, payment processors (such as GCash, Maya, BPI, BDO, and Metrobank), fraud detection providers, and PAGCOR where required for regulatory compliance;
• From public sources, including publicly available databases maintained by Philippine government agencies, where necessary for identity verification or fraud prevention.

ph1365 processes personal data only for legitimate, specified purposes. The table below sets out our primary processing activities, their purposes, and the applicable legal basis under the Philippine Data Privacy Act of 2012:

ph1365 does not sell, rent, or trade your personal data to any third party. We share personal data only in the following circumstances and only to the extent necessary for the stated purpose:

6.1 Service Providers. ph1365 engages carefully selected third-party service providers to assist in operating our platform, including gaming software providers, KYC and identity verification partners, payment processing partners (including GCash, Maya, and Philippine banking partners), cybersecurity and fraud prevention providers, and customer support technology providers. These parties process personal data on behalf of ph1365 under contractual obligations that require them to maintain confidentiality and adequate data protection standards.

6.2 Regulatory and Legal Authorities. ph1365 may disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or other competent Philippine government authorities where required by law, court order, or lawful regulatory direction.

6.3 Business Transfers. In the event of a merger, acquisition, reorganisation, or sale of all or substantially all of ph1365's business assets, personal data held by ph1365 may be transferred to the acquiring entity, subject to that entity's obligation to treat the data in accordance with this Policy or an equivalent level of protection.

6.4 With Your Consent. ph1365 may share personal data with third parties in circumstances not described above if you have provided explicit, informed, and freely given consent for such sharing.

ph1365's primary operations and data storage infrastructure are based in the Philippines. However, some of our service providers and gaming software partners may be located in or may operate servers in jurisdictions outside the Philippines — including Singapore, Japan, and certain European Union member states.

Where personal data is transferred outside the Philippines, ph1365 ensures that such transfers are conducted in accordance with Sections 21 and 22 of the Data Privacy Act of 2012, including through contractual safeguards (such as data processing agreements containing standard data protection clauses) that provide a level of protection substantially equivalent to that afforded under Philippine law.

ph1365 retains personal data for as long as necessary to fulfil the purposes described in this Policy, or for such longer period as is required by applicable Philippine law or regulatory requirement.

Key retention periods applied by ph1365 are as follows:

• Account and identity data: Retained for the duration of your account and for a minimum of five (5) years after account closure, in accordance with PAGCOR licensing requirements and the Anti-Money Laundering Act of 2001 (AMLA) retention obligations;
• Financial transaction records: Retained for a minimum of five (5) years from the date of each transaction, as required by the AMLA and its Revised Implementing Rules and Regulations;
• Gaming activity data: Retained for the duration of your account and for three (3) years after account closure for regulatory audit purposes;
• Customer support communications: Retained for three (3) years from the date of the communication;
• Technical and log data: Retained for up to twelve (12) months from collection, unless longer retention is required for fraud investigation or legal proceedings.

Upon expiry of the applicable retention period, personal data will be securely deleted or anonymised in accordance with ph1365's data disposal procedures.

The ph1365 website uses cookies and similar tracking technologies to deliver and improve our services. A cookie is a small text file stored on your device when you visit a website. ph1365 uses the following types of cookies:

• Strictly Necessary Cookies: Essential for the operation of the ph1365 platform. These include session authentication cookies that allow you to stay logged in across pages without re-entering your credentials. These cookies cannot be disabled without affecting platform functionality.
• Performance Cookies: Used to collect anonymised data about how players use the ph1365 platform — such as which pages are visited most frequently and whether error messages are encountered. This information is used to improve platform performance.
• Functionality Cookies: Used to remember your preferences, such as preferred game categories, language settings, and responsible gaming configurations.
• Analytics Cookies: Used to generate aggregated, pseudonymised statistics about platform usage. ph1365 does not use analytics cookies to track individual players across third-party websites.

You can manage or disable non-essential cookies through your browser settings. Please be aware that disabling certain cookies may affect the functionality of some features of the ph1365 platform.

ph1365 implements appropriate technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include:

• Encryption in transit: All data exchanged between your device and ph1365 servers is encrypted using 256-bit SSL/TLS protocols, the same standard used by major Philippine financial institutions;
• Encryption at rest: Sensitive personal data, including KYC documents and financial records, is stored in encrypted form in our data infrastructure;
• Access controls: Access to personal data within ph1365 is restricted to authorised personnel who require it for their job functions, governed by role-based access control policies;
• Two-factor authentication: Player accounts can be protected with SMS-based two-factor authentication to prevent unauthorised login;
• Security monitoring: ph1365 employs intrusion detection systems and regular vulnerability assessments to identify and address security risks;
• Employee training: All ph1365 staff with access to personal data receive data privacy and security training as part of their onboarding and on a regular basis thereafter.

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by ph1365. To exercise any of these rights, please contact our Data Protection Officer using the contact details in Section 14 below. ph1365 will respond to verifiable requests within thirty (30) calendar days.

The ph1365 platform is strictly intended for adults aged 21 years and older, in accordance with PAGCOR regulations governing online gambling in the Philippines. ph1365 does not knowingly collect personal data from individuals under the age of 21.

If ph1365 becomes aware that personal data has been collected from a person under the age of 21 — whether through a false age declaration or any other means — the relevant account will be immediately suspended, the personal data will be deleted or returned in accordance with the DPA, and the matter may be reported to PAGCOR as a regulatory obligation.

ph1365 may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable Philippine law, PAGCOR requirements, or NPC guidance. The most current version of this Policy will always be available on the ph1365 website at ph1365.net/privacy-policy, with the date of the most recent revision displayed prominently at the top of the page.

Where changes are material — meaning they significantly affect how we use your personal data or your rights as a data subject — ph1365 will notify you directly via the mobile number or email address registered to your account, and will provide a reasonable period to review the updated Policy before the changes take effect.

If you have any questions, concerns, or requests regarding this Privacy Policy or ph1365's processing of your personal data, please contact our Data Protection Officer through the following channel:

When submitting a data subject request, please include your registered mobile number or account username, a clear description of your request, and — where the request relates to access or portability — confirmation of your identity. This enables ph1365 to locate your records accurately and process your request within the thirty (30) calendar day statutory timeframe.

If you are not satisfied with ph1365's response to your privacy concern, you have the right to submit a complaint directly to the Philippine National Privacy Commission. Information on the NPC's complaint procedure is available through official Philippine government channels.